Account Status Update
Download The Attachment and Confirm Your Account
Log in to PayPal to resolve a limitation on your account
Recently, there’s been activity in your PayPal account that seems unusual compared to your normal account activities. Please download the attachment to confirm your identity and update.
To help protect your account, no one can receive money, send money, or withdraw money. In addition, no one can add money to your account, link a card, link a bank account, remove any bank accounts, remove credit cards, send refunds, or close your account.
What’s going on?
We’re concerned that someone is using your PayPal account without your knowledge. Recent activity on your account seems to have occurred from a suspicious location or under circumstances that may be different than usual.
What to do
download the attachment as soon as possible. We may ask you to confirm information you provided when you created your account to make sure you’re the account holder.
Once you’ve completed all the tasks, we’ll respond within 72 hours.
If you need help or have any questions, call us on 0800 358 7966, 8:00 am – 10:00 pm Monday through Friday, 8:00 am – 9:00 pm Saturday; 9:00 am – 9:00 pm Sunday, For Claims or limitations, hours of service are: 8:00 am – 8:30 pm Monday through Friday; 8:00 am – 6:30 pm Saturday; 9:00 am – 6:30 pm Sunday.
Help Centre | Security
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